General terms and conditions
1. Validity
2. Offer and prices
3. Conclusion of contract
4. Storage of the contract text
5. Payment
6. Delivery
7. Retention of Title
8. Warranty
9. Right of return
10. Legal notice
11. Severability Clause
1. Validity
These general terms and conditions apply to orders for goods and services via the BOHL SHOP online shop (bohlcoffee.ch, bohlcoffee.com).
When ordering, you confirm that you have read the general terms and conditions and that you fully agree to them.
Viewing our website is non-binding and does not constitute a legal relationship.
We are your contractual partner:
BOHL SHOP
Günzenenstrasse 8
3612 Steffisburg
Switzerland
2. Offer and prices
The listed prices, product images and product descriptions are without guarantee. Delivery times and availability with reservation, errors accepted.
All prices quoted include statutory sales tax.
3. Conclusion of contract
By clicking the PLACE ORDER button, you are submitting a binding purchase offer for the products in your shopping cart.
If you have successfully completed the ordering procedure provided in our online shop, we will immediately confirm receipt of the order by an automatically sent e-mail (order confirmation). This does not yet represent an acceptance of your purchase offer. The offer is accepted by a separate e-mail (order confirmation or shipping confirmation), at the latest by sending the order within one week.
If the ordered goods are not available or the ordered service cannot be provided, we reserve the right not to accept your offer, so that no contract is concluded. In this case, we will inform you as soon as possible (by e-mail, phone call or SMS) and reimburse any payments made immediately.
If, after the conclusion of the contract, it turns out that we cannot deliver the ordered products in whole or in part due to force majeure or reasons for which we are not responsible, we are entitled to withdraw from the contract in whole or in part. We will inform you about this as soon as possible (by email, phone call or SMS). You then have the option to partially or fully withdraw from your purchase.
4. Storage of the contract text
When ordering via our online shop, we save the contract text and send you the order data and general terms and conditions (GTC) by email.
You can view your past orders in the customer area under “My orders”.
5. Payment
Your payment generally must be made in advance.
You can use the payment methods displayed at the end of the ordering process (e.g. credit card, PayPal, bank transfer).
If you have chosen to pay by bank transfer, you undertake to pay the purchase price immediately after the order has been confirmed.
For orders with longer production/delivery times and a purchase price of CHF 10’000 or more, you may split your payment as follows:
Purchase price ≥ 10'000 CHF:
50% deposit immediately after receipt of order confirmation.
50% final payment immediately after notification of readiness for delivery (before delivery).
Purchase price ≥ 20'000 CHF:
50% deposit immediately after receipt of order confirmation.
40% payment immediately after notification of readiness for delivery (before delivery).
10% balance payment 7 days after delivery.
6. Delivery
The delivery area is Switzerland and Liechtenstein.
The delivery conditions which apply are displayed to you during the ordering process.
Unless we clearly state otherwise in the product description or during the ordering process, all goods we offer are ready for dispatch immediately. The delivery begins here at the latest within 3 working days. In the case of payment by bank transfer, the deadline for delivery begins one working day after receipt of the money on our bank account. Products that we do not have in stock will be ordered from suppliers. Delays due to unavailability from suppliers or lack of information on your part do not result in any claims.
If you order with "Pick up by customer", we will notify you as soon as your order is ready for collection in order to make an appointment. When picking up your order, you must be able to identify yourself (e.g. with an identity card, passport, driver's license).
7. Retention of Title
The goods remain our property until all claims from the purchase made have been paid in full. You authorize us to make a corresponding entry in the retention of title register.
8. Warranty
We undertake to take care and deliver the products in a good quality. The statutory warranty regulations apply. For deliveries to Switzerland and Liechtenstein, the warranty period is one year.
Defects and malfunctions for which we are not responsible, such as natural wear and tear, force majeure, improper handling, interventions on your part or third parties, excessive use, unsuitable equipment or extreme environmental influences are excluded from the guarantee.
The assignment of warranty claims is excluded.
9. Right of return
Goods that have quality defects must be returned to us within 7 days in an unused, perfect condition and in the original packaging at your own expense.
10. Legal notice
Swiss law applies exclusively. The place of jurisdiction is Thun. The application of the UN Convention on the International Sale of Goods (CISG) is excluded.
11. Severability Clause
Should an individual provision of these terms and conditions become wholly or partially ineffective, this shall not affect the remaining provisions. Instead of the ineffective provision, one is deemed to have been agreed that actually and economically comes closest to the contractual objective intended by the provision. The same applies to a loophole in the contract.